Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shibukawaii.com (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.
PERSONAL INFORMATION WE COLLECT
When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information and Order Information.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
When ordering or registering on our Site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information, or other details to help you with your experience. We collect information from you when you place an order or enter information on our Site, or provide us with feedback on our products or services. We refer to this information as “Order Information.”
We use cookies and similar tracking technologies to track the activity on our Site. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies that may be used are beacons, tags, and scripts to collect and track information and to improve and analyze our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of the Site.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Personal Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- Communicate with you
- Provide and maintain the Site
- Monitor the usage of the Site
- Detect, prevent, and address technical issues
- Improve our website in order to better serve you
- Screen our orders for potential risk or fraud
- Enroll you in our email loyalty program
- Personalize your experience
- Process your transactions
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We do not sell, trade, or otherwise transfer to outside parties your Personal Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Additionally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
SECURITY OF YOUR PERSONAL INFORMATION
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Your information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
When sensitive Personal Information (such as a credit card number and/or geo-location data) is collected on our Site and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
EMAIL MARKETING
With your permission, you may opt-in to our email newsletter and we will send you emails about our company, products, recipes, promotions, and other updates. You can opt-out at any time. An unsubscribe link is provided in every email newsletter you receive from us. We will never share your email address.
DATA RETENTION
When you submit your personal information and/or place an order through the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
CHILDREN'S PRIVACY
The information collected by minors is conducted in the same manner and method(s) as described in the above provisions of this Privacy Policy. To access or use the Site you must be 13 years of age or older and, if under 18 or the age of majority in your jurisdiction, your use of the Site must be under the supervision of a parent or guardian or other responsible adult.
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we will take steps to remove that information from our servers.
INTERNATIONAL USERS
The Site is hosted in the United States and is intended for and directed to users only in the United States. Your Personal Information may be stored and processed in any country in which we have facilities or in which we engage service providers, and, by using the Site, you understand that your information will be transferred to countries that may be outside of your country of residence, including the United States, which may have data protection rules that are different from those of your own country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
We do not market to European residents nor do we sell or ship products to Europe. We only intend to market and sell to people living within the United States. We delete email addresses from our email marketing program that appear to have originated from Europe. If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
LINKS TO OTHER SITES
Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. These third-party sites have separate and independent Privacy Policies. We therefore have no responsibility or liability for the content and activities of these linked sites. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, Privacy Policies, or practices of any third party sites or services. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
CHANGES
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
CONTACT US
If you have any questions or concerns, please contact us via our contact form.